Sample interview questions: How would you handle a situation where a library patron requests assistance with finding resources for a specific STEM topic?
Sample answer:
Establish rapport and clarify needs:
- Greet the patron warmly and ask open-ended questions to understand their research needs.
- Inquire about the specific STEM topic, research level, and any prior knowledge they may have.
Provide personalized guidance:
- Start by suggesting relevant databases and search engines specializing in STEM.
- Guide the patron through the database interface, assisting with keyword selection and filters.
- Share tips for refining search results and evaluating sources.
Offer tailored resource recommendations:
- Based on the patron’s needs, recommend specific books, articles, or online resources on the topic.
- Provide abstracts or brief descriptions of the resources to help them make informed choices.
Facilitate access to materials Read full answer