How would you handle a situation where a library patron requests assistance with finding resources for a specific STEM topic?

Sample interview questions: How would you handle a situation where a library patron requests assistance with finding resources for a specific STEM topic?

Sample answer:

Establish rapport and clarify needs:

  • Greet the patron warmly and ask open-ended questions to understand their research needs.
  • Inquire about the specific STEM topic, research level, and any prior knowledge they may have.

Provide personalized guidance:

  • Start by suggesting relevant databases and search engines specializing in STEM.
  • Guide the patron through the database interface, assisting with keyword selection and filters.
  • Share tips for refining search results and evaluating sources.

Offer tailored resource recommendations:

  • Based on the patron’s needs, recommend specific books, articles, or online resources on the topic.
  • Provide abstracts or brief descriptions of the resources to help them make informed choices.

Facilitate access to materials Read full answer

Source: https://hireabo.com/job/4_0_10/Librarian

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