Sample interview questions: How would you handle a situation where a library patron needs help with a complex research question?
Sample answer:
In a situation where a library patron needs help with a complex research question, I would approach it in a systematic and considerate manner. Firstly, I would listen attentively to the patron’s question, ensuring that I fully understand the scope and nature of their research needs. This step is crucial as it lays the foundation for providing effective assistance.
Next, I would assess the available resources at the library, both physical and digital, to determine the most suitable tools and materials for the research question at hand. This may involve using the library’s catalog, online databases, reference materials, or other relevant sources. By utilizing the library’s resources effectively, I can guide the patron towards the most valuable and reliable information.
Once I have gathered the necessary resources, I would engage in a collaborative and interactive dialogue with the patron. This involves asking clarifying questions to gain further insights into their research goals, identifying key search terms, and discussing potential avenues for exploration. Encouraging open communication and active participation from the patron helps to ensure that their needs are met and that they feel empowered in their research process.
As a Teaching Librarian, I would also take this opportunity to provide guidance on research strategies and techniques. This may include teaching the patron how to effectively navigate databases, locate relevant sources, critically evaluate information, and cite th… Read full answer