Sample interview questions: Can you share an example of a time when you had to resolve a dispute or appeal related to an admissions decision?
Sample answer:
During my tenure as an admissions director at XYZ University, I encountered a challenging dispute concerning a graduate school application.
The applicant, Ms. Jones, submitted a strong application but fell just below the competitive cutoff for our program. Her undergraduate GPA and GRE scores were within range, but her personal statement lacked the depth and specificity expected for admission.
Upon receiving her rejection letter, Ms. Jones promptly submitted an appeal, expressing her disappointment and conviction that she possessed the potential for success in our program. Her appeal included additional evidence of her academic accomplishments, research experience, and a compelling narrative explaining the personal challenges she had overcome.
After carefully reviewing Ms. Jones’s appeal, I recognized the merits of her arguments and the potential value she could bring to our program. However, I also understood the need to uphold our rigorous admissions standards.
I arranged a meeting with Ms. Jones to discuss her appeal, her strengths as an applicant, and the decision-making process. I … Read full answer