Sample interview questions: Can you provide an example of a time when you had to engage with students’ families who were initially resistant to receiving support?
Sample answer:
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Establish a Strong Relationship:
- Initiate contact with the family early on, introducing yourself and expressing genuine care for their child’s well-being.
- Actively listen to their concerns and acknowledge their feelings.
- Build trust by being honest, transparent, and consistent in your communication.
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Educate and Inform:
- Provide clear and concise information about the support services available, emphasizing the potential benefits for their child.
- Address common misconceptions or fears they may have about seeking help.
- Offer resources, such as brochures or online materials, that they can review at their own pace.
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Demonstrate Empathy:
- Understand that families may be hesitant to accept support due to cultural, financial, or personal reasons.
- Avoid judgment and criticism, and instead show empathy for their situation.<... Read full answer
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