Sample interview questions: Can you describe a time when you had to provide remote support or guidance to students who were struggling with content comprehension or mastery?
Sample answer:
In my previous role, I had the opportunity to provide remote support and feedback to students who were not quite mastering the material. I would provide support through phone, e-mail, and online chat. I made sure to:
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Be available to support the student promptly.” A student can get frustrated when they don’t get the assistance they need at the moment they need it. I would make sure to respond quickly to calls, e-mail, or online inquiries.
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Be patient and answer in detail.” I provide clear and easy-to-understand answers to students’ questions, even if they are simple questions. I use simple language and provide “real-world examples” when it is appropriate.
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Set clear goals and action plans.” I would work with the student to develop a plan to achieve their goals. This included setting clear goals for the student.
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Source: https://hireabo.com/job/4_0_27/Online%20Teacher%20or%20E-Learning%20Instructor